Terrible

Posted byBandit12on 2/25/2009

I would not recommend this place for anyone. My husband made the big mistake of going there because unfortunately this place is in his insurance companys network. First of all his first visit was not good, his consultation took 2 1/2 hours and most of that was waiting time, he finally got up and left and told them to call his with the results and when they did call him with what needed to be done they told him it would cost $165 and we ended up paying $246. They thought that they only had to fill a tooth and ended up having to pull it due to the fact that half his tooth came out with the filling. I think the dentist should have know that would have happened by the xrays they took but I guess he did not. After that terrible experience now comes the bill, they charged $246 to pull a tooth that really only cost $196 to pull but because he had insurance they charged him an extra $50 (they called it his deductible), shouldn't a deductible be part of the $196 charge? That is how every other dental place works. So a few weeks go by and I receive an explanation of benefits from the insurance company with the charges of $165 on it for which they got paid $104 from the insurance company, so I call them and ask for an explanation of what this is for and I am told that the $165 is for the initial first visit and consultation, which by the way is suppose to be free, but I am told that it is only free if you do not have insurance otherwise it is $165 of which I now have to pay $61 more dollars to them. So my husbands total fee for two visits to get a tooth filled and instead they had to pull was $411!!!!!!!!!! NUTS AND A RIP OFF!!!!!!!!!!!!!!!!!